Starting from purity, taking care of the health of customers

[aminaas1576]

Basiik was founded by Kevin, a well-known beauty teacher. It focuses on pure and safe hair and skin products. It is specially designed for consumers who pay attention to the quality of life and health. It is deeply loved by women of all ages and young people. Choose Omnichat to integrate LINE, FB and IG customer service, and build the LINE official account into a small official website to improve customer interaction and service efficiency. Through the introduction of chatbot, it can effectively reduce customer service loading by 50%, effectively improve the quality of customer service, and integrate people Make better applications, increase the transfer rate and reduce customer complaints.
In terms of marketing, we use shopping cart remarketing, game modules and live broadcast to continue to attract new customers to the brand and bring about performance growth. Through mutual exchanges and cooperation, Omnichat and basiik not only strengthen basiik's digital marketing output value, but also enable the brand's effectiveness in membership management and precision marketing to continue to develop steadily.

Table of contents:
Challenges and Opportunities: Cross-platform integration and membership management to create LINE’s small official website
Customer Service Integration and Automation: Improving brazil email list Efficiency and Satisfaction
Exclusive in Taiwan: WhatsApp customer service management function in cross-border market
Official website customer marketing and shopping cart remarketing: Target customers’ different needs and cater to their preferences, creating ROAS 200+ high order transfer performance
Effectively use Chatbot to improve customer service operations, and use marketing journeys to drive 2% monthly new member binding growth
Chatbot application
Marketing journey application
Interactive marketing: Combining game modules with live broadcasts to encourage customers to continue visiting the website every day
The detailed backend functions are satisfying, and it is expected to expand more journey application-driven revenue