In this article we will tell you what Duet is – an incredible fusion of Zendesk Sell and Support – its benefits and how you can take advantage of it to increase your company's productivity.
Zendesk Sell: How does it help your sales team?
Zendesk Sell is a software created to improve the processes and productivity of sales teams . It allows access to tools that integrate customer information to provide a complete context. This way, salespeople can stay alert to any sales opportunity.
This simple software automates repetitive tasks , resulting in reduced administrative workload and increased productivity. Zendesk Sell helps organize information through smart lists to segment and prioritize customers and prospects .
It also provides more than 30 vietnam whatsapp number reports with relevant information to analyze, interact with data, monitor indicators and make sound decisions for your company.
Now that you know a little more about Zendesk Sell, request your free trial .
Zendesk Support: How does it help your support team?
Support is a customer service management solution that connects different data sources to automatically get the right information about your customers. It consists of a set of tools that work the same way across any channel, including email, chat, voice, and even social messaging apps like Facebook, WhatsApp, Twitter, WeChat, and more.
Video: Zendesk Support: Customizing support rules and deadlines.
Zendesk Support lets you create natural conversations with customers and provide support across channels in a single platform. It's easy to deploy and use, and allows you to customize your work environment to your team's needs. It also facilitates collaboration between teams and streamlines internal company processes to deliver a better customer experience .