Modern trends in SMS mailings indicate that this is one of the most effective communication channels that will help you improve customer experience and increase the number of regular customers. Several reasons why you should use SMS marketing:
Engagement
SMS brings incredible engagement results to businesses. While this may seem exciting, don’t forget the downside: some recipients may open the SMS just to get rid of the notification on their phones. That’s why it’s portugal phone number library important to pay more attention to engagement metrics like clicks and conversions.
What about the good side of SMS marketing? Depending on the content you share with your audience, messages can outperform other marketing channels in both click-through rates and conversion rates. This can be seen in the statistics from Simpletexting .
Ability to create instant mailings
People generally respond quickly to messages. According to Sms comparison, most of them open SMS and read them within three minutes.
If you have a special offer for your clients and you want an immediate response to it, it is worth using SMS mailings. Email mailings, for example, can be very disappointing in this case, because the recipient will not immediately receive a notification about a new letter by mail, but the message arrives at the same moment when you send it, and the client will take the action you need when you expect it.
Creating more personal relationships with clients
People use text messages to communicate with their loved ones: family and friends. This means that they perceive messages as something close and personal. That is why you should use SMS to make your messages to customers seem less formal.
Moreover, if you have VIP clients in your company, it is best to communicate with them via SMS messaging.