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The bouncing-back part of the story is an essential one

Posted: Thu Jan 02, 2025 10:52 am
by sumona
For building an emotional response. Everyone can relate to this scenario, so it creates a deep level of connection with customers. Then, there are your business gaps. It can take time for a company to perform at its best, and sometimes, business is just slow. As part of your authentic story, show customers when it’s a slow year for you.


Don’t try to explain away mistakes — own them and accept the challenge of overcoming clinics email list them and performing better. Don’t try to blame mistakes on circumstances. Your story should show that your brand is improving over the years as it gains experience. How to Measure or Track Emotional Branding It can be hard to quantify emotional reactions and how it relates to higher sales. The depth of emotion may not be quantifiable, but you can quantify how it affects interactions with the brand.


When a customer expressed any kind of connection with and reaction to a marketing message, that is customer interaction. Online, this can be easier to track. You can look at the number of friends or followers the brand’s social media accounts have. You can also look at the analytics for your website and see how often the brand’s story is read and how much time people spend on that page.