Why will ISO 9001 boost your company?
Posted: Sun Jan 05, 2025 8:23 am
Ensuring a competitive advantage today means having excellent management with a focus on the customer. The search for improvements in management processes, cost control and the quality of products and services is what will make a difference in the market.
Therefore, to promote business growth, it is advisable to have a Quality Management System (QMS). The best known of these worldwide is ISO 9001, which can be implemented by any company, regardless of size, number of employees or revenue.
In this article, we will present what ISO 9001 is, its principles, benefits, and how to implement it.
After all, what is ISO 9001?
In 1946, in Geneva, Switzerland, the International Organization for Standardization was created. Its objective from the beginning was to develop and promote standards that could be used by all countries in the world.
The ISO 9001 standard was developed in 1987, when it was based on the British standard BS5750, which was very focused on ensuring the management of production itself.
There was a lack of focus on customer satisfaction and improved process management. Therefore, in 1994, ISO 9001 was revised and has been applied as it is today ever since. Here in Brazil, the Brazilian Association of Technical Standards (ABNT ) is responsible for translating the standard.
Its main objective is to bring transparency to the market, showing lithuania email list customers, suppliers and even competitors that the company's products and services are developed based on strict and consistent processes, ensuring the quality of deliveries.
ISO 9001 certification can be awarded to public and private organizations, and also ensures the use of a tool called the PDCA Cycle ( Plan-Do-Check-Action ): plan, do, check and act.
The seven principles of ISO 9001 quality management
The regulation contains seven quality management principles, listed below:
Customer focus: meeting current needs and anticipating future ones, promoting loyalty.
Leadership: having leaders who truly collaborate with the company's progress. The company needs to provide the conditions for them to execute processes in the best possible way.
Engagement: Employees must always be committed to solving the company's problems.
Process and systematic approach to management: mapping opportunities, possible financial losses and raising goals to be established.
Improvement: implement a culture of constant improvement of processes and performance, both individually and as a team.
Evidence-based decision-making: using management indicators, audits and analyses to make decisions to improve the supply of products and services.
Supplier relationship management: promoting a good relationship with this audience will provide better negotiations and benefits that will impact the quality of deliveries to the end customer.
Benefits of implementing the regulations
In addition to all the standardization of deliveries and processes already mentioned in this post, one of the great advantages of implementing the ISO 9001 standard in your company is the national and international recognition of the quality of work.
Relying on regulations guarantees the best management practices on the market, providing credibility and strengthening relationships with customers and suppliers.
The list of benefits below will convince you why it is important to have ISO 9001 to gain a competitive advantage:
expands market opportunities, as many suppliers and customers only build relationships with companies that hold the standard;
Speaking of suppliers, ISO 9001 helps to improve them, as they are required to deliver the same quality standard as your company, positively impacting products/services;
improves brand image for all stakeholders;
collaborates in the planning, standardization and definition of employee processes and responsibilities, providing agility in day-to-day activities;
with well-oiled processes, you eliminate bottlenecks and cost reduction becomes something natural;
engages employees in delivering excellence, improving issues such as productivity and even turnover .
How to have ISO 9001 in your company
There are certification bodies that specialize in implementing the regulations. When contracting the service, a diagnosis of all the company's processes is made, creating a schedule of activities for which you are responsible. To advance at this stage, there is a strong consultancy and training effort.
Next, an internal audit is carried out to understand whether the quality management system has been incorporated by the company at all stages of the process. If everything is in accordance with NBR ISO 9001, the requesting party receives the certificate.
Therefore, to promote business growth, it is advisable to have a Quality Management System (QMS). The best known of these worldwide is ISO 9001, which can be implemented by any company, regardless of size, number of employees or revenue.
In this article, we will present what ISO 9001 is, its principles, benefits, and how to implement it.
After all, what is ISO 9001?
In 1946, in Geneva, Switzerland, the International Organization for Standardization was created. Its objective from the beginning was to develop and promote standards that could be used by all countries in the world.
The ISO 9001 standard was developed in 1987, when it was based on the British standard BS5750, which was very focused on ensuring the management of production itself.
There was a lack of focus on customer satisfaction and improved process management. Therefore, in 1994, ISO 9001 was revised and has been applied as it is today ever since. Here in Brazil, the Brazilian Association of Technical Standards (ABNT ) is responsible for translating the standard.
Its main objective is to bring transparency to the market, showing lithuania email list customers, suppliers and even competitors that the company's products and services are developed based on strict and consistent processes, ensuring the quality of deliveries.
ISO 9001 certification can be awarded to public and private organizations, and also ensures the use of a tool called the PDCA Cycle ( Plan-Do-Check-Action ): plan, do, check and act.
The seven principles of ISO 9001 quality management
The regulation contains seven quality management principles, listed below:
Customer focus: meeting current needs and anticipating future ones, promoting loyalty.
Leadership: having leaders who truly collaborate with the company's progress. The company needs to provide the conditions for them to execute processes in the best possible way.
Engagement: Employees must always be committed to solving the company's problems.
Process and systematic approach to management: mapping opportunities, possible financial losses and raising goals to be established.
Improvement: implement a culture of constant improvement of processes and performance, both individually and as a team.
Evidence-based decision-making: using management indicators, audits and analyses to make decisions to improve the supply of products and services.
Supplier relationship management: promoting a good relationship with this audience will provide better negotiations and benefits that will impact the quality of deliveries to the end customer.
Benefits of implementing the regulations
In addition to all the standardization of deliveries and processes already mentioned in this post, one of the great advantages of implementing the ISO 9001 standard in your company is the national and international recognition of the quality of work.
Relying on regulations guarantees the best management practices on the market, providing credibility and strengthening relationships with customers and suppliers.
The list of benefits below will convince you why it is important to have ISO 9001 to gain a competitive advantage:
expands market opportunities, as many suppliers and customers only build relationships with companies that hold the standard;
Speaking of suppliers, ISO 9001 helps to improve them, as they are required to deliver the same quality standard as your company, positively impacting products/services;
improves brand image for all stakeholders;
collaborates in the planning, standardization and definition of employee processes and responsibilities, providing agility in day-to-day activities;
with well-oiled processes, you eliminate bottlenecks and cost reduction becomes something natural;
engages employees in delivering excellence, improving issues such as productivity and even turnover .
How to have ISO 9001 in your company
There are certification bodies that specialize in implementing the regulations. When contracting the service, a diagnosis of all the company's processes is made, creating a schedule of activities for which you are responsible. To advance at this stage, there is a strong consultancy and training effort.
Next, an internal audit is carried out to understand whether the quality management system has been incorporated by the company at all stages of the process. If everything is in accordance with NBR ISO 9001, the requesting party receives the certificate.