Working on empathy and rushing into changing

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suchona.kan.iz
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Joined: Sun Dec 22, 2024 4:33 am

Working on empathy and rushing into changing

Post by suchona.kan.iz »

things in the sales model or process without having listened to the customer first is very ineffective. The listening process has to be systematized in organizations, for example through Customer VoC programs.

Only by doing this can we help sales networks to quickly empathize with the problem of a client or a person who changes faster than ever.

Convincing professionals today involves having a B2B Sales Strategy kuwait phone number owner that is closely aligned with Marketing , highly sensitive to listening to customers and creating value that enables sales to talk about problems and not (just) about products.

Personalize the relationship as much as possible
The relationship with a B2B client has a "blind" or digital part where the client interacts autonomously with the company and a human (subsequent) part where people must continue the relational process.

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The ability to weave Value Propositions and highly personalized relationship models is something highly valued and clearly a trend. Achieving this requires the use of technological tools.

A customer interacts with a company through multiple channels, generating a very important data trail. The ability to group and interpret this digital trail is vital to understanding and personalizing the relationship. Technology comes into play.
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