Booking air ticket marketing journey

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customer retention
Customer journey application: 4 exclusive travel customer travel scenarios to effectively retain customers for continued repurchase
After customers order air tickets, information about accommodation and travel-related purchases will be automatically pushed to customers for multiple purchases, and peripheral services will be continuously marketed under the same travel needs.

2. Automatic notifications for hotel accommodation reservations to maintain customer relationships:
Use LINE notifications to quickly match custom attributes to record accommodation information, replace text messages and manpower at half the cost to provide accommodation order notifications, create a better customer experience, and painlessly add LINE official accounts Number of friends.


Reawaken sleeping customers through soft articles: record every behavior and node of the customer. When the customer has not been on the website for a long time, or has no consumption records denmark email list recently, you can use the journey script to reawaken the sleeping customers through soft articles, and Based on customer feedback, different results can be set to allow businesses to contact each other accordingly, and to reawaken sleeping customers to consume.


4. Customer birthday and special anniversary reminders and itinerary recommendations:
record customer birthdays and anniversaries through customized attributes and tags, and promote travel products and event discounts on the eve of the designated date


Based on the above descriptions and cases, Omnichat will be able to effectively assist tourism operators in improving customer service management and increasing revenue.
Through its omni-channel integrated customer service platform, companies can centrally process messages from official websites, LINE, FB and other platforms, reducing the time and cost wasted by customer service personnel due to platform switching. By further utilizing automated robot response and distribution systems, companies can significantly reduce customer service burden and increase consumer satisfaction.
In addition, through the precise focus marketing function, consumer behavior data is tagged and managed in a focused manner, allowing you to promote products and offers that better meet customer needs, thereby increasing order conversion rates and customer lifetime value.
If you want to know more about Omnichat's unique integration solutions for the tourism industry, please contact us now to further explore more possibilities of Omnichat.