People training and development: do you know the difference?

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Nowadays, business owners are aware that a company's main asset is its employees. Therefore, it is necessary to invest in training and developing people, thus improving various areas of the business, such as customer service and problem-solving in general.

But what is the difference between training and people development? In fact, is there a difference? Yes, training and development address different things and you will now understand each of these concepts. Keep reading!

What is people training?
When training people, the organization's main objective is to ensure that employees learn a new skill or improve an existing skill for a specific position or function.

Training usually offers excellent results in the job seekers database term. It focuses on increasing employee productivity and efficiency, preventing errors , improving service quality, promoting greater workplace safety, among other aspects.

There are different types of training. They can be in-person, distance learning, rotational, internship, information meetings, technical visits, lectures, workshops, seminars, subscriptions to newspapers or magazines, among others.

What is people development?
Its main focus is to improve existing knowledge. It is a way of making your employees more capable so that this new information can help them perform their role in the best possible way.

Unlike training, people development usually yields medium- and long-term results. Another difference is that, while training is done for a group of people, development is usually done with a single employee, usually a manager or someone else who is in charge of coordinating the process.

How important is training and people development?
Training employees is an essential tool for any company, regardless of its size. Refreshing knowledge and keeping employees up to date with market trends is a way to attract and retain good customers. For example, offering training on how to improve customer service is essential, especially if you offer a service, since it is something intangible.

Good customer service can set your company apart in the market. You can also invest in other training courses, such as inventory organization, among other important tasks.

As for people development, let's take the example of a course to develop emotional intelligence. Developing this skill in an employee who is a department manager avoids several problems, especially conflicts between people.

An employee with well-developed emotional intelligence can overcome and solve problems that previously seemed difficult. This type of intelligence leads to self-knowledge, which is extremely important within organizations.

Promoting training and development of people within your company is essential for its growth and expansion. If you want to stand out in the market, win more customers and increase profits, you need to invest in your most important asset: your employees. They are in direct contact with the work and with consumers and, therefore, can better identify the main needs that they present.