Through questionnaires in addition to asking
Posted: Mon Jan 20, 2025 8:58 am
Are there any needs that our products have not yet fulfilled, or that our competitors have not yet fulfilled? When encountering a problem, you must return to the essence of the problem and delve into the real needs of customers, only then can you come up with a solution that can truly improve the problem and make consumers willing to pay for it! 3. Understand customers’ conflicts (reasons for hesitation and factors to consider) Before a customer purchases your product or service, there may be many reasons why he or she is hesitant. For example, price, service, packaging, quality, durability, shipping method, return method...etc.
Try to find the key factors that make most customers doubtful, so that you can prescribe the right medicine and increase the transaction rate. In addition to the basic concepts of questionnaire design, you may also be curious about how to understand customers of different genders, occupations, and ages among all the completed questionnaires. Are there any differences in the results of the questionnaires? In the questionnaire data collected this time, are there any differences in the thoughts of different ethnic albania phone number data groups on something? Or do you want to understand the correlation between various products from the customer's perspective? These advanced analyzes require cross-comparison analysis, correlation analysis, statistical hypothesis testing and other statistical methods through professional statistical techniques. You can find more professional courses to learn through online courses or books.
Tips: Merchants can send survey messages through functions such as welcome messages, automatic response messages, group messages, and post strings. COLDSTONE launched new products during Christmas and designed quick-answer questions through LINE questionnaires to understand the response level of the new products. about satisfaction, you can also understand consumers' preferences for products, thereby launching products that meet market expectations. [Left] COLDSTTONE has set up buttons on the graphic menu to "eat new products, fill out questionnaires, and enjoy discounts" to stimulate friends to click and participate in filling out questionnaires. [Center] The questionnaire designed by COLDSTTONE is as shown below. For each new product, friends will be asked first.
Try to find the key factors that make most customers doubtful, so that you can prescribe the right medicine and increase the transaction rate. In addition to the basic concepts of questionnaire design, you may also be curious about how to understand customers of different genders, occupations, and ages among all the completed questionnaires. Are there any differences in the results of the questionnaires? In the questionnaire data collected this time, are there any differences in the thoughts of different ethnic albania phone number data groups on something? Or do you want to understand the correlation between various products from the customer's perspective? These advanced analyzes require cross-comparison analysis, correlation analysis, statistical hypothesis testing and other statistical methods through professional statistical techniques. You can find more professional courses to learn through online courses or books.
Tips: Merchants can send survey messages through functions such as welcome messages, automatic response messages, group messages, and post strings. COLDSTONE launched new products during Christmas and designed quick-answer questions through LINE questionnaires to understand the response level of the new products. about satisfaction, you can also understand consumers' preferences for products, thereby launching products that meet market expectations. [Left] COLDSTTONE has set up buttons on the graphic menu to "eat new products, fill out questionnaires, and enjoy discounts" to stimulate friends to click and participate in filling out questionnaires. [Center] The questionnaire designed by COLDSTTONE is as shown below. For each new product, friends will be asked first.