This happens due to the large number of transactions carried out in the same period, creating opportunities for situations like this.
To prevent your company from going through this, keep reading and check out the tips we share.
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It has a chatbot, we can create campaigns via WhatsApp and SMS, make appointments, create departments, analyze call history, segment different audiences.
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We will give you 3 examples that occur on dates with lots of sales so that you can be aware of them and take precautions.
Pix fraud
The use of Pix has become increasingly common in Brazil, however, criminals use different techniques to access the money.
Among them we see: installation of malware on users' devices, suspicious links, and creation of fake accounts.
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Data theft
As in the previous case, phishing sites are one of the ways criminals steal data such as identity numbers and bank passwords.
In fact, if you like content about digital security, we have a category here on the blog just about this subject; click here to find out more .
Fake messages
WhatsApp and email are the most used channels to send fake offers and links; the golden tip is to never click on links or download attachments that you don't recognize.